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Family Law Information Centres (FLICs)

Family Law Information Centres are hubs of information and resources and support for those going through separation and divorce. Our Information & Referral Coordinators (IRCs) are great places to start. You can call one of our Information & Referral Coordinators for information, resources, referrals or help at:

Mediation Services

(a) Free same-day mediation for cases in court

On the day of your court hearing or Dispute Resolution Officer appointment visit the Family Law Information Centre and speak with the Information and Referral Coordinator. They will give you information about mediation, and will also try to help you get legal advice, support if you are in an abusive relationship, and other resources. You do not have to give up your court appointment. If you decide to mediate, the mediator will meet with each of you and the other party when they are available to assess if your case is appropriate for mediation. You may have to wait for your appointment. The mediation will take 2-3 hours. It is very important that you give the mediator any copies of prior court orders. The mediator may need to obtain copies before starting. If there is a restraining order, a peace bond, bail terms or probation terms, they may need to be varied before you mediate to permit the mediation to take place.

(b) Subsidized mediation – free intakes and subsidized mediation

Anyone in the GTA who is separating, whether they have a court case or not, can use subsidized mediation.

To start the process:

  1. Complete the Intake Form and submit online. IMPORTANT NOTE: Intake Forms are confidential, and therefore, each party is required to fill out and submit their own form.
  2. If you fill out the PDF version of the Intake form, save the completed Intake Form and send it to our Program Coordinator at [email protected].
  3. We recommend that you also have a look at our Agreement to Mediate. Prior to the start of the mediation, the mediator will require both parties to sign this document.

Once we have received both intake forms, the mediator who is assigned to your case will contact you to set up your confidential intake meetings. These meetings are free of charge. (Note: you cannot choose your own mediator). Off-site mediation takes place at the mediate393 offices on the 20th floor of 393 University Avenue in Toronto, unless otherwise advised. Fees for off-site mediation are charged based on each person’s income. You will need to bring proof of your income, such as your most recent income tax return or a pay stub, to the first meeting with the mediator. Click here for the fee schedule and the client preparation checklist. We encourage all clients to obtain legal advice before, during and after all mediations. We encourage you to bring your lawyer to the mediation if you have one. If you do not have a lawyer, speak to the IRC and he or she will direct you to available resources for legal advice For more resources to help you deal with this difficult situation, see Community and Legal Resources for Separation and Divorce.

Family Law Information Centres (FLIC)

You can learn much more about available services, mediation, court process, separation,
divorce and the law by visiting us at one of our Family Law Information Centres (FLIC)


393 University Avenue, Suite 900 Toronto, Ontario M5G 1E6

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311 Jarvis Street Toronto, Ontario, M5B 2C4

(Between Gerrard and Dundas)

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47 Sheppard Avenue East Toronto, Ontario M2N 5X5

Main Floor (Just east of Yonge, south side of Sheppard)

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