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Family Law Information Centres (FLICs)

Family Law Information Centres are hubs of information and resources and support for those going through separation and divorce. Our Information & Referral Coordinators (IRCs) are great places to start. You can call one of our Information & Referral Coordinators for information, resources, referrals or help at:

Mediation Services

(a) Free same-day mediation for cases in court

On the day of your court hearing or Dispute Resolution Officer appointment visit the Family Law Information Centre and speak with the Information and Referral Coordinator. They will give you information about mediation, and will also try to help you get legal advice, support if you are in an abusive relationship, and other resources. You do not have to give up your court appointment. If you decide to mediate, the mediator will meet with each of you and the other party when they are available to assess if your case is appropriate for mediation. You may have to wait for your appointment. The mediation will take 2-3 hours. It is very important that you give the mediator any copies of prior court orders. The mediator may need to obtain copies before starting. If there is a restraining order, a peace bond, bail terms or probation terms, they may need to be varied before you mediate to permit the mediation to take place.

(b) Subsidized mediation – free intakes and subsidized mediation

Anyone in the GTA who is separating, whether they have a court case or not, can use subsidized mediation.

To start the process:

  1. Complete the Intake Form and submit online. IMPORTANT NOTE: Intake Forms are confidential, and therefore, each party is required to fill out and submit their own form.
  2. If you fill out the PDF version of the Intake form, save the completed Intake Form and send it to our Program Coordinator at [email protected].
  3. We recommend that you also have a look at our Agreement to Mediate. Prior to the start of the mediation, the mediator will require both parties to sign this document.

Once we have received both intake forms, the mediator who is assigned to your case will contact you to set up your confidential intake meetings. These meetings are free of charge. (Note: you cannot choose your own mediator). Off-site mediation takes place at the mediate393 offices on the 20th floor of 393 University Avenue in Toronto, unless otherwise advised. Fees for off-site mediation are charged based on each person’s income. You will need to bring proof of your income, such as your most recent income tax return or a pay stub, to the first meeting with the mediator. Click here for the fee schedule and the client preparation checklist. We encourage all clients to obtain legal advice before, during and after all mediations. We encourage you to bring your lawyer to the mediation if you have one. If you do not have a lawyer, speak to the IRC and he or she will direct you to available resources for legal advice For more resources to help you deal with this difficult situation, see Community and Legal Resources for Separation and Divorce.

Family Law Information Centres (FLIC)

You can learn much more about available services, mediation, court process, separation,
divorce and the law by visiting us at one of our Family Law Information Centres (FLIC)


393 University Avenue, Suite 900 Toronto, Ontario M5G 1E6

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311 Jarvis Street Toronto, Ontario, M5B 2C4

(Between Gerrard and Dundas)

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47 Sheppard Avenue East Toronto, Ontario M2N 5X5

Main Floor (Just east of Yonge, south side of Sheppard)

Get Directions

We are offering information and mediation services to
our family law clients during this time. Please note:

Information & Referral Coordinators (IRCs) are available by telephone to serve you every day from 9-5. You can reach an IRC by sending an email to one of these addresses:

If you already have a court case:

47 Sheppard Ave   |   [email protected]

311 Jarvis St   |    [email protected]

393 University   |    [email protected]

If you do not have a court case, write to [email protected] or call 416-593-5393.


We will continue to offer free online mediation for anyone who is attending court during this time, in appropriate cases.

If you have a motion, conference or trial, you can ask the judge to refer your matter to mediation, or you can ask us directly for free onsite mediation at any time before or on your court date. If you cannot attend onsite mediation on the scheduled court date we can schedule it for another day, as long as both parties consent and we feel that it is an appropriate case for onsite (2-3 hours) mediation.

Please submit your intake form (found here on the website) and we will be in touch with you.


We also continue to offer subsidized online mediation services for anyone whether they have a court case or not, in appropriate cases. Please submit your intake form (found here on the website) and we will be in touch with you.

Those with matters in the Ontario Court of Justice (47 Sheppard Ave. and 311 Jarvis St. courts) may attend the Legal Aid Ontario online MIP here. Please follow directions provided, or contact the IRC for help.

Those with matters in the Superior Court of Justice (393 University Ave.) will have their MIPs rescheduled.

NEW: Live video Mandatory Information Programs (MIP) twice  biweekly during the day, on Tuesdays and Thursdays at 12:00 pm using webinar technology. The judges in both the Ontario Court of Justice and the Superior Court of Justice will accept certificates from attendance at these MIP sessions. Please contact the IRC for more information at:

[email protected]

[email protected]

[email protected]

 Clients can register by emailing the IRC,  calling 416-593-5393 or on our website.

The MIP online in French can be found here.

French-language and ASL in-person MIP services can be arranged directly with the IRC.

Anyone with questions about the MIP may contact the IRC for assistance. We welcome your suggestions and feedback as we navigate these difficult times together.

Thank you.

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