Hybrid Service Delivery in Toronto family courts:
Information Services
Information & Referral Coordinators (IRCs) are invaluable resources.
IRCs are available to answer your questions every day, in person, at the Family Law Information Centres in Toronto’s family courts:
Ontario Court of Justice
Family Law Information Centre
47 Sheppard Avenue
Family Law Information Centre
311 Jarvis Street
Superior Court of Justice
Family Law Information Centre
361 University Avenue
You can also reach an IRC by phone or email at:
mediate47:
mediate47@mediate393.ca
(416)250-6161
mediate311:
mediate311@mediate393.ca
(416)326-1694
mediate361:
mediate361@mediate393.ca
(416)977-6567
If you do not have a court case, write to info@mediate393.ca or call 416-593-5393.
Free or Subsidized Mediation Services
Free On-site Mediation
On-site (free, online or in-person) mediation: parties with a court matter can request same day or pre-scheduled no-cost mediation in all three Toronto family courts.
Family mediators are available either in-person at the Family Law Information Centres or online using Zoom.
If you are at First Appearance Court, or have a motion, conference or trial, ask the court to refer your matter to mediation, or contact us directly for mediation at the numbers above, before or on your court date. We can mediate on your court date or can schedule it for another day.
Please submit your intake form (found here on the website) and we will be in touch with you.
Off-site (subsidized (online or in-person) mediation:
If you do not have a court file but want to try to settle your case, contact us for subsidized mediation. This includes free intake meetings and up to six hours of mediation with a qualified mediator. Fees are government subsidized and can be found on this website’s Subsidized Mediation page. Submit your online intake form here.
Mandatory Information Sessions (MIPS) – Fully Online!
MIPS are mandatory for litigants and optional for everyone. The MIP is a good source of helpful information about separation, parenting, child support, how to access legal support, court procedures and more.
Register on this website here for a MIP on a date that is convenient for you.
French-language and ASL MIP services can be arranged directly with the IRC.
Anyone with questions about the MIP may contact the IRC for assistance. We welcome your suggestions and feedback as we navigate these difficult times together.