Hilary is a family lawyer, mediator, arbitrator and dispute resolution teacher. Hilary is also the president of Riverdale Mediation Ltd. in Toronto. [email protected].
About Us
- mediate393 provides government-funded family mediation and information services in Toronto’s Superior Court of Justice (361 University Ave, ground floor) and two Ontario Courts of Justice (311 Jarvis St and 47 Sheppard Ave.).
- Our Program Coordinator and Administrator can be contacted at [email protected].
- Our Information and Referral Coordinators (IRCs) are qualified professionals with backgrounds either in social work or as mental health professionals.
Cathi Wentworth
B.A., Acc. FM, CP Med. Director of On-site Mediation
Cathi is an Accredited Family Mediator and Child Protection Mediator. With Mediate 393 at the 311 Toronto courts, she provides Information and Referral Services, regularly presents MIPs and is a roster mediator. Cathi is an onsite and offsite mediator with both the Durham Mediation Centre in Oshawa and the Family Mediation Centre in London. In her private practice, Cathi offers comprehensive mediation services. .
Rhodes Thompson-Chase
Program Supervisor and IRC
Rhodes has worked with TFMS in many capacities over his many years of service. Currently in law school, Rhodes remains a valued member of our team. His experience supporting LGBTQIA youth, experience as an IRC and now his law studies have equipped him to train our roster on working from an anti-oppressive framework. He is passionate about access to justice about supporting clients with his expertise in community resources to support families. [email protected].
Alexandre Waterman
Program Manager
Alexandre is our Program Manager with a proven track record in optimizing operations and leading successful initiatives. Alexandre is passionate about Alternative Dispute Resolution (ADR) and dedicated to achieving organizational excellence. Alexandre holds a Bachelor of Business Administration with a specialization in Project Management. Alexandre is actively pursuing a Project Management Professional (PMP) certificate. [email protected].
Vanessa Pacheco
Program Coordinator
Vanessa is our Program Coordinator at mediate393, where she manages the planning, implementation and coordination of key program activities. In this role, Vanessa ensures smooth daily operations, effective resource management, and consistent support for participants.
With strong bookkeeping skills, a background in project management, and a talent for team organization, Vanessa is dedicated to optimizing mediate393's processes and contributing to the ongoing success of the organization. .
Amelia Charles
Program Administrator and IRC
Currently working towards a psychology degree at Toronto Metropolitan University, Amelia has served our clients for several years in a full time and part time capacity. She has progressed to the role of IRC as well as being our go-to administrative experts. [email protected] .
Meet our Mediators and Information & Referral Coordinators:
English
Roland Campbell
(IRC)
Roland has recently completed Humber College’s Alternative Dispute Resolution post-graduate certificate program. He has over 10 years experience mentoring children, adults and families in nature, teaching a variety of skills including friction fire, wildlife tracking, shelter-building and bird language. He started to develop an interest in mediation and hone his conflict resolution skills while working on outdoor education programs, supporting participants as they navigated conflict. It is his experience working with children and families, in addition to being a child of divorce, that has led Roland to pursue a career in family mediation. He hopes to support families, and their children, as they navigate the challenging transition of separation in an effort to mitigate its impact and help focus the conversation on the best interests of the children involved. He is currently in the process of becoming an accredited family mediator.
“Roland has been very helpful with all my paper filings with the family court. He went over and beyond with his services to help us deal with such complicated court papers and the next steps we need to take. I highly recommend their service if you ever need help with court proceedings. “
Kingsley McCart
(IRC)
Kingsley is a Professional Certified Coach with the International Coaching Federation. She has 15+ years of coaching experience related to divorce and other life transitions. With a passion for facilitating growth and resolving conflicts, Kingsley is currently training with Riverdale and Mediate393 to become an accredited family mediator. Committed to lifelong learning, Kingsley is constantly reading and refreshing her knowledge to master additional techniques in active listening, empathy and dispute resolution in diverse settings.
She aspires to assist families and children during the challenging process of separation by employing the most suitable and effective approach tailored to the unique needs of each family.
“My experience is that (IRC) Kingsley went above and beyond to help me with my paper work. Kingsley is absolutely the most warming and caring person. Kingsley deserves a plaque for her out going personally and for going above and beyond to help me with my issues. The world needs more people like her. Under my circumstance she made me feel special and not judge me. You are so lucky to have a special lady like Kingsley to work for you. Thank you again Kingsley for all you help. God bless you .”
English, Hindi
Preeti Asthana
Acc. FM
(Mediator)
Preeti is an experienced social worker and an accredited family mediator. She has worked in social development programs for women and children. As an outreach coordinator, Preeti was involved in creating awareness of the family mediation program in the ethno-specific communities through information sessions, developed outreach strategies to promote awareness of family law sessions and parent education services Preeti has partnered and collaborated with a range of social services agencies to execute community initiatives, conferences and workshops. She has also delivered targeted information and parent education sessions on a regular basis in English and Hindi. In the past, Preeti has worked in the capacity of a monitoring and evaluation specialist with a funding agency and developed programs on issues such as child labour, orphanage, destitute girls and women empowerment.
English, French
Adrienne Lee
J.D., LL.B., Acc. FM.
(Mediator)
Adrienne Lee is a partner with Marchetti Lee LLP, a family law firm with offices in Burlington and Toronto. She is a lawyer with more than 20 years of experience, assisting clients through negotiation, mediation and court. She believes that while court is sometimes necessary to resolve family disputes, mediation offers most families ways to find creative solutions that will better fit their own individual circumstances.
English, Spanish
Raheena Lalani Dahya
LL.B., LL.M., Acc.FM
(Mediator)
Raheena is a family law and community mediator in Toronto, Canada; a Professor of Alternative Dispute Resolution at Humber College; and a faculty member of family law mediation programs at various institutions in Canada.
She is a lawyer in Ontario, and an unregistered Barrister in England and Wales. Raheena is accredited as a mediator by multiple institutions internationally. Currently, she is serving her fifth term as an Executive Board Director of the Ontario Bar Association’s Alternative Dispute Resolution Section; and her first term as a global mediation trainer for the Aga Khan International Conciliation and Arbitration Board.
Raheena served four terms as a Board Director for the Family Dispute Resolution Institute of Ontario, a family mediation accrediting body, where she founded the Family Violence Section and served as the inaugural Chair of the Diversity and Inclusion Committee. Raheena is an avid yoga practitioner and a certified yoga teacher.
“I am very pleased with the outcome of the mediation. It broke down walls that were there for years and is the right step towards our future. Pamela and Raheena made this possible and mediate393.”
English, Urdu, Bengali, Gujerati and Hindi
Akbar Ebrahim
Acc. FM (OAFM) Ontario, Acc. M (CEDR) UK, B.Com, C.A. (Finalist), Certified Fraud Examiner (USA)
(Mediator)
Akbar Ebrahim is an Accredited Mediator and a Master Trainer certified by the Centre for Effective Dispute Resolution (CEDR), London, England in 2013 and accredited Family Mediator certified by the OAFM Ontario in 2014. Akbar was appointed by the His Highness Aga Khan on the Regional Conciliation and Arbitration Board (RCAB) for Ontario as Mediator in 1999. He served as Mediator for 6 years and in 2005 he was appointed Chairperson of the Board for 7 years until 2012. Akbar has mediated over 150 matrimonial, commercial and Wills/Estate related disputes and during his term as Chairperson of the Ontario RCAB, he managed over 400 cases. Akbar has travelled to India, Tanzania, Madagascar, U.S.A., Caribbean Island and within Canada with other international trainers faculty members and trained over 300 Mediators. Akbar also worked with the Ontario Ministry of Health and Long-Term Care for over 30 years as an Internal Auditor and Manager, Fraud Awareness and Management.
“Akbar (our mediator) was very knowledgeable and he listened very well. He showed a lot of compassion and advised us of our options.”
English, French
Lindsay Kertland
BA, LLB, LLM, AccFM
(Mediator)
Lindsay is an Accredited Family Mediator with degrees from the University of London, King’s College (LL.M), University of Leeds (LL.B) and University of Western Ontario (BA). She lived in Montreal, Vancouver, the UK, and Asia before making Toronto her home. Prior to her mediation career, Lindsay’s diverse professional background included the investment business, intellectual property law and the not-for-profit sector. Lindsay has also undertaken many volunteer roles within her children’s schools and community associations. Together, this has culminated in a broad, open and unique perspective in her role as a mediator. She encourages self-determination, honours being heard, and facilitates participation and dialogue through non-judgment.
“Lindsay was great at helping to calm my anxiety and gave me ample time to think as well as breaks as needed. She is very kind, compassionate and well-mannered.”
English, Dari, Farsi
Zahra Khedri
B.A., B.C.L./LL.B. Acc. FM.
(Mediator)
Zahra is an Accredited Mediator (certified by the OAFM Ontario in 2015), a graduate of Kabul University, with a B.A. Degree in Law, and a graduate of McGill University, with a Degree in Civil and Common Law. In May 2006, Zahra was called to the Ontario Bar, where she practiced family law and immigration and refugee law as an associate with Kerr and Associates, and since 2011, as a sole practitioner. Zahra served as member and mediator with the Aga Khan Conciliation & Arbitration Board for Ontario from 2009 to 2015. Currently, Zahra is a member of the Aga Khan National Conciliation and Arbitration Board (2015-2018).
“The mediator was excellent at what she does. She’s very friendly, showed great concern and was approachable.”
English, Hindi, Tamil
Leena Leva Kumar
B.A., LL.B, Acc. FM
(Mediator)
Leena is an Accredited Family Mediator with the Ontario Association for Family Mediation and trained with Riverdale Mediation and Mediate393. She received a Certificate in Family Mediation from York University. Leena also practices Family Law and was called to the Ontario Bar in 2013.
Mediation saves time and resources by finding solutions and building trust. Leena’s method of mediation is compassionate and resolution-focused.
In addition to English, Leena speaks Hindi and Tamil.
Tiffany Needle
(IRC)
Tiffany is a recent graduate of the Alternative Dispute Resolution Program offered at Humber College. She joins TFMS with over a decade of experience in the service industry. With a dedicated focus on aiding individuals in discovering their requirements and guiding them along their paths, Tiffany is driven by a commitment of assisting others. Her firsthand encounters with the family law court system have strengthened her desire to aid families in navigating through these complex systems.
English, French
Avagene Skervin
B.A, LLB, Acc. FM, NP
(Mediator)
Avagene is a family law lawyer, certified family mediator and notary public.
She was called to the Ontario Bar in 2005 and has practised exclusively in family law for the last 16 years.
Avagene holds a Bachelor of Laws degree (Honours) and a Bachelor of Arts degree in French (Honours) as well as a French Business Certificate issued by the Chambre of Commerce and Industry of Paris.
Avagene is the founder of Skervin Law, a family law firm in Mississauga, Ontario. She promotes the resolution of family law issues including decision-making responsibility, parenting time, support and property, through a variety of alternate dispute resolution processes. She is also a member of the Ontario Family Law Limited Scope Services Project and a Dispute Resolution Officer with the Superior Court of Justice, Kitchener.
Avagene serves as a Director on the Board of Directors for Family Dispute Resolution Institute of Ontario (FDRIO).
English
Kayla Stephenson
(IRC)
Kayla Stephenson is an Adjudicator, Qualified Mediator and Arbitrator with a specialty in Family Law. Kayla is the owner of Kaye Legal & Mediation Services that has been in operation since 2016. Kayla has a Paralegal educational background and has Certificates from Osgoode Hall Law School Professional Development, as well as Judicial and Administrative Tribunal Competencies from the Ontario Bar Association.
Kayla is a part-time Adjudicator appointed to boards, Municipalities and Tribunals in the Government of Ontario. Kayla has over 17 years of experience in the legal field, and of those years, 9 of them Kayla was employed by the Ministry of Attorney General, in various roles.
Kayla`s volunteer work includes being a board member of FDRIO and sitting on a Youth Justice Committee panel for the Boys & Girls Club of Durham. Kayla also chairs the board of a legal clinic in the GTA. Kayla is an Executive Member of the Association of Community Legal Clinics of Ontario (ACLCO). Kayla is also Co-Chair of the Race Equity and Advisory Committee of the ACLCO. Kayla is a member of ADRIO, FDRIO, OAFM, FMC, Ontario Bar Association and SOAR. Kayla has a passion for equity, social justice, advocacy, and access to justice.
English and Russian
Victoria Tundo
J.D., LLB, Acc. FM
(Mediator)
Victoria is an experienced family law lawyer and an accredited mediator. Victoria mediates all family law issues including parenting, property division, support and all related issues. Victoria brings both her compassion and comprehensive knowledge of Family Law to each mediation, and strives to facilitate a solution-focused, respectful discourse.
“Working with Victoria Tundo was amazing. She is an excellent mediator, very professional, very organized, and impartial, and provided us with all the information we needed. Victoria also provided us with very helpful links so we could do our own research and the mediations were very pleasant. I would highly recommend working with her, she went above and beyond her duties as a mediator. Thank you so much, Victoria!”
“Victoria is efficient in her approach”
Rola Mustafa
LLM, MBA, Q.Med
(IRC)
Rola Mustafa has an accreditation in mediation from the Centre for Effective Dispute Resolution based in London, UK. She is a global MBA holder and studied dispute resolution as part of her LLM in International Law at the City University of London. Witnessing intercultural challenges within diverse Canadian communities, she pursued additional studies in intercultural communication at the University of British Columbia. This academic pursuit reflects her commitment to contributing actively to the advancement of justice, equity, and inclusion within Canadian society.
She is a global trainer in her field and has conducted training in Syria and Canada in both Arabic and English. Rola is certified specialist in family mediation by The Family Dispute Resolution Institute of Ontario – FDRIO. Rola has been certified as a mediator by Family Mediation Canada and she has been accredited by the ADR Institute of Canada. She worked as a Paralegal with a divorce firm in Alberta before moving to Ontario.
Rola Mustafa values being part of a community and spent her free time in Syria volunteering as a mediator for the Ismaili Conciliation and Arbitration Board. Since she moved to Canada, she has been volunteering as a mediator with St. Stephen Community House, Catholic Cross-Cultural Service, the Ismaili Conciliation Arbitration Board, Islamic Family and Social Services Association and Canadian Council for Muslim Women.
English and Spanish
Elka Zagazeta Garcia
J.D., Acc. FM
(Mediator)
Elka is a partner with Zagazeta Garcia LLP, a multi-practice law firm located in Mississauga. She has been practicing family law for over 15 years.
She is an Accredited Family Mediator with the Ontario Association for Family Mediation and trained with Riverdale Mediation and Mediate393. She received a Certificate in Family Mediation from York University.
Unlike litigation, mediation empowers families to craft their own solutions with the guidance of a neutral mediator. Mediation promotes respect and understanding while preserving relationships and minimizing the negative impact that separation may have on children.
English, French, Spanish
Natalia Crowe
B.A.(Hons.), J.D., M.E.S., Acc.FM
(Mediator)
Natalia Crowe is a family lawyer and child protection lawyer, who was called to the Ontario Bar in 2015. She has extensive experience litigating and negotiating on behalf of clients at Case Conferences, Settlements Conferences, Trial Management Conferences and Motions. Natalia currently sits on the 311 Jarvis Courthouse Indigenous Child Working Committee and has represented clients at mediation circles at Aboriginal Legal Services.
In law school, Natalia interned at the Native Women’s Resource Centre of Toronto as well as interned at the Indian Law Resource Center in Washington, DC, during her semester in the Osgoode Indigenous Intensive Program in Lands, Resources and Governments.
Natalia is Aztec-Pipil/Mayan Indigenous from Kuskatan/El Salvador on her mother’s side and Scot/Irish Canadian on her father’s side. As someone who identities as both Indigenous and settler, she is grateful to be living and working on the traditional and ancestral territories of the Mississaugas, Haudenosaunee and Huron-Wendat. Natalia is fluent in English and has intermediate fluency in Spanish and in French.
English, Urdu, Hindi
Zahra Taseer
B.A. (Hons) , LL.B , LL.M., Cert. Family Mediator
(Mediator)
Zahra is an experienced family lawyer and mediator. She has practised family law exclusively since her call in 2004. First in Vancouver and then in Toronto since 2009. She is now a partner at Laurel Family Law LLP.
Zahra is an Accredited Mediator (certified by FDRIO and by OAFM Ontario since 2020). Zahra mediates the full range of family-related issues from complex financial issues and parenting issues to assist parties to reach an out of court settlement in an efficient and cost-effective manner.
Julia Tremain
J.D., LLB, MSW, Acc. FM
(Mediator)
Julia’s family law practice includes all nature of family law disputes, including parenting, child and spousal support, and property issues. She has been practicing law for over 20 years, and prior to attending law school she worked with street kids as a social worker . She is a panel member at the Office of the Children’s Lawyer, and represents children in both child protection and domestic matters. She is a strong believer in finding mediated solutions for families who are experiencing a separation, and she approaches her work with compassion along with a strong grasp of the law. She recognizes that people often struggle as they navigate the changes that a separation has brought to their family, and she works to explore creative and workable options that will help them resolve the issues and move forward in a healthy way.
Family Law Information Centres (FLIC)
You can learn much more about available services, mediation, court process, separation, divorce and the law by visiting us at one of our Family Law Information Centres (FLIC).