Hilary is a family lawyer, mediator, arbitrator and dispute resolution teacher. Hilary is also the president of Riverdale Mediation Ltd. in Toronto. [email protected].
About Us
- mediate393 provides government-funded family mediation and information services in Toronto’s Superior Court of Justice (361 University Ave, ground floor) and two Ontario Courts of Justice (311 Jarvis St and 47 Sheppard Ave.).
- Our Program Coordinator and Administrator can be contacted at [email protected].
- Our Information and Referral Coordinators (IRCs) are qualified professionals with backgrounds either in social work or as mental health professionals.
Cathi Wentworth
B.A., Acc. FM, CP Med. Director of On-site Mediation
Cathi is an Accredited Family Mediator and Child Protection Mediator. With Mediate 393 at the 311 Toronto courts, she provides Information and Referral Services, regularly presents MIPs and is a roster mediator. Cathi is an onsite and offsite mediator with both the Durham Mediation Centre in Oshawa and the Family Mediation Centre in London. In her private practice, Cathi offers comprehensive mediation services. .
Rhodes Thompson-Chase
Program Supervisor and IRC
Rhodes has worked with TFMS in many capacities over his many years of service. He recently graduated law school and remains a valued member of our team. His experience supporting LGBTQIA youth, experience as an IRC and now his law studies have equipped him to train our roster on working from an anti-oppressive framework. He is passionate about access to justice and supporting clients with his expertise in community resources to support families. [email protected].
Vanessa Pacheco
Program Manager
Vanessa is our Program Manager at mediate393, where she manages the planning, implementation and coordination of key program activities. In this role, Vanessa ensures smooth daily operations, effective resource management, and consistent support for participants.
With strong bookkeeping skills, a background in project management, and a talent for team organization, Vanessa is dedicated to optimizing mediate393's processes and contributing to the ongoing success of the organization. .
Alex Waterman
IT Manager
Alex brings a practical, people-first approach to technology at Toronto Family Mediation Services. He oversees TFMS’s systems, data governance, and digital infrastructure - including the organization’s AI assistant. He ensures everything stays secure, reliable, and in service of the people TFMS supports. .
Meet our Mediators and Information & Referral Coordinators:
Languages Spoken:English, Hindi
Preeti Asthana
Acc. FM
(IRC)
Preeti is an experienced social worker and an Accredited Family Mediator. She is on the roster with Peel Family Mediation services at Brampton, Orangeville, and Toronto Family Mediation Services (Mediate393), Toronto. She has a master’s in Sociology.
She is a conflict resolution coach and facilitated workshops related to IPV. She is on the roster of community mediation service, working with wide range of mediators. She has trained and mentored community mediators and mentored Interns and students in Family Mediation.
Her approach to conflict resolution is mainly therapeutic and applies strength-based approach focusing on people’s strength to promote health and development. She has her private practice with a focus on Gender based violence. She is member of OAFM and Mind and Life Institute.
As a member of Mind and Life Institute, it has given her an opportunity to learn cultivating emotional balance and management and interconnectedness by practicing meditation.
Languages Spoken:English
Roland Campbell
(IRC)
Roland is passionate in his work with people moving through the process of separation. As
an IRC, he attempts to meet their unique needs and situations with the best possible support
and solutions available. He is also a mediator-in-training and endeavours to educate
individuals about mediation as an option for dispute resolution, be they in court or otherwise
Languages Spoken:English and Spanish
Alisha Cater
B.A, Acc.FM
(IRC)
Alisha Cater holds an Honours B.A. in Law and Society from York University. She has further specialized in conflict resolution through a post-graduate certificate in Alternative Dispute Resolution from Humber College, a Certificate in Family Mediation from York University, and, most recently, a Certificate in Family Law Skills and Practice from Osgoode Hall Law School. Alisha also completed her Mediator-in-Training (MIT) program at Riverdale Mediation.
From 2021 to 2023, Alisha was part of the Mediate393 team and has now returned, bringing with her a renewed commitment to her passion for family mediation.
She has over a decade of experience working with vulnerable youth in Toronto’s at-risk communities, where she focused on empowering young people through conflict resolution skills, critical thinking, self-awareness, and reflection.
Most recently, Alisha worked with KPMG’s Family Office, supporting family businesses in conflict resolution, succession planning, philanthropic initiatives, and workshop development. She also contributed to KPMG Law’s family law practice.
Alisha is an Accredited Family Mediator (AccFM) and an active member of the Ontario Association for Family Mediation.
“During my recent visit to the courts on University Ave, I had the pleasure of encountering a remarkable individual named Alisha Cater-Benavides. I was truly fortunate to cross paths with someone who displayed an exceptional level of compassion, empathy, and undivided attention. Alisha’s ability to effortlessly handle multiple tasks and cater to everyone’s needs was truly awe-inspiring. She went above and beyond to assist each individual, leaving no stone unturned in her efforts. Alisha’s dedication to helping others was truly remarkable, especially in challenging situations such as divorce or separation. This encounter left me with an incredible experience, and I sincerely hope that everyone in need of assistance during difficult times has the good fortune of being supported by someone like Alisha. I extend my heartfelt gratitude to her for her outstanding service. Thank you, Alisha.”
Languages Spoken:English
Carina Chan
J.D., M.S.W., Acc. FM.
(Mediator)
Carina Chan is a Partner, Family Law Lawyer and Accredited Family Mediator at Burrison Hudani Doris LLP. She has extensive experience litigating and negotiating matters relating to property, support, parenting, child protection law, and domestic contracts. Carina also represents children in court proceedings through the Office of the Children’s Lawyer. As a mediator, Carina relies on her experiences in the fields of both law and social work to help her clients work towards a mediated resolution that is tailored to the unique needs of their family. She completed her mediation training with Riverdale Mediation and Mediate393. Carina is also currently the Vice-Chair of the Ontario Bar Association’s Child and Youth Law section, a Board Member at West Toronto Community Legal Services, and a Volunteer Lawyer with the Family Justice Centre and Luke’s Place Virtual Legal Clinic.
Languages Spoken:English, French, Spanish
Natalia Crowe
B.A.(Hons.), J.D., M.E.S., Acc.FM
(Mediator)
Natalia Crowe is a family lawyer and child protection lawyer, called to the Ontario Bar in 2015, who has extensive experience litigating matters at 311 OCJ, 47 OCJ and 361 SCJ. Natalia currently sits on the 311 Jarvis Courthouse Indigenous Child Working Committee and has represented clients at mediation circles at Aboriginal Legal Services.
As someone who identities as both Indigenous (Aztec-Pipil/Mayan) and settler (Scot/Irish Canadian), Natalia is grateful to be living and working on the traditional and ancestral territories of the Mississaugas, Haudenosaunee and Huron-Wendat. Natalia is fluent in English and has intermediate fluency in Spanish and in French.
Languages Spoken:English, Spanish
Raheena Lalani Dahya
LL.B., LL.M., Acc.FM
(Mediator)
Raheena is a family law and community mediator in Toronto, Canada; a Professor of Alternative Dispute Resolution at Humber College; and a faculty member of family law mediation programs at various institutions in Canada.
She is a lawyer in Ontario, and an unregistered Barrister in England and Wales. Raheena is accredited as a mediator by multiple institutions internationally. Currently, she is serving her fifth term as an Executive Board Director of the Ontario Bar Association’s Alternative Dispute Resolution Section; and her first term as a global mediation trainer for the Aga Khan International Conciliation and Arbitration Board.
Raheena served four terms as a Board Director for the Family Dispute Resolution Institute of Ontario, a family mediation accrediting body, where she founded the Family Violence Section and served as the inaugural Chair of the Diversity and Inclusion Committee. Raheena is an avid yoga practitioner and a certified yoga teacher.
“I am very pleased with the outcome of the mediation. It broke down walls that were there for years and is the right step towards our future. Pamela and Raheena made this possible and mediate393.”
Tiffany Dulat
(IRC)
A graduate of Humber College’s Alternative Dispute Resolution program, Tiffany combines formal dispute resolution training with extensive client service experience. She is dedicated to helping individuals identify their needs and explore solutions.Her personal experience with the family law system informs her compassionate, client-centred approach.
Languages Spoken:English, French
Lindsay Kertland
BA, LLB, LLM, AccFM
(Mediator)
Lindsay is an Accredited Family Mediator with degrees from the University of London, King’s College (LL.M), University of Leeds (LL.B) and University of Western Ontario (BA). She lived in Montreal, Vancouver, the UK, and Asia before making Toronto her home. Prior to her mediation career, Lindsay’s diverse professional background included the investment business, intellectual property law and the not-for-profit sector. Lindsay has also undertaken many volunteer roles within her children’s schools and community associations. Together, this has culminated in a broad, open and unique perspective in her role as a mediator. She encourages self-determination, honours being heard, and facilitates participation and dialogue through non-judgment.
“Lindsay was great at helping to calm my anxiety and gave me ample time to think as well as breaks as needed. She is very kind, compassionate and well-mannered.”
Languages Spoken:English, Dari, Farsi
Zahra Khedri
B.A., B.C.L./LL.B. Acc. FM.
(Mediator)
Zahra obtained her B.A. Degree in law from Kabul University, Afghanistan, and a B.C.L./LL.B Degree in Civil law and Common Law from McGill University, in Quebec, Canada. She was called to the Ontario Bar in May 2006 and has practiced in areas of Family and Immigration Law. Zahra obtained her accreditation as Family Mediator with OAFM in December 2015 and has worked as roster of family mediators with TFMS (mediate393) since January 2016, with York Hills from September 2020 to March 2024, and with PFMS since March 2024. Zahra obtained her accreditation as Child Protection Mediator in March 2025, and she obtained certificate for completion of Child Inclusive Mediation training in April 2026. In addition, Zahra has served as volunteer mediator with the Faith Community, to which she is a member of, for several years.
“The mediator was excellent at what she does. She’s very friendly, showed great concern and was approachable.”
Languages Spoken:English, Hindi, Tamil, Malayalam, and Kannada
Leena Leva Kumar
B.A., LL.B, Acc. FM
(Mediator)
Leena Leva Kumar is a family law lawyer , roster mediator with Mediate393, and Dispute Resolution Officer serving the family courts in Brampton and Milton. Since being called to the Bar in 2013, she has helped families resolve disputes with professionalism, empathy, and a focus on practical, lasting solutions.
In addition to English, Leena speaks Hindi, Tamil, Malayalam, and Kannada.
Languages Spoken:English
Adrienne Lee
J.D., LL.B., Acc. FM.
(Mediator)
Adrienne is a highly experienced family mediator with over 20 years of legal expertise, both as a civil litigator and as a family lawyer. She understands the challenges of the court system and is committed to providing alternative dispute resolution processes that prioritize the needs of families.
Languages Spoken:English
Michelle Lewis
BSW, MSW, Acc.FM, RSW
(Mediator)
Michelle Lewis is an Accredited Family Mediator (AccFM) and Registered Social Worker (RSW) with over three decades of experience supporting children and families. She has specialized expertise in family transitions, separation, and divorce. Her mediation style is practical, balanced, supportive and focused on helping participants make informed decisions.
Languages Spoken:English
Lori Lucas
(IRC)
For over 20 years, Lori has supported individuals, families, and 2SLGBTQ+ communities, including survivors of intimate partner and family violence. She brings practical insight into the family court process, turning complexity into clarity. A graduate of York University’s Family Mediation Program, she is an Associate Family Mediator pursuing accreditation with the Ontario Association for Family Mediation.
Kingsley McCart
(IRC)
Kingsley is an Accredited Family Mediator with the Ontario Association for Family Mediation and a Professional Certified Coach with the International Coaching Federation, bringing 15+ years of experience guiding clients through divorce and significant life transitions.
Her conflict resolution work is grounded in a compassionate, client-centred approach that supports productive dialogue and thoughtful decision-making.
She helps individuals and families move from conflict toward clarity, understanding, and sustainable resolution.
“My experience is that (IRC) Kingsley went above and beyond to help me with my paper work. Kingsley is absolutely the most warming and caring person. Kingsley deserves a plaque for her out going personally and for going above and beyond to help me with my issues. The world needs more people like her. Under my circumstance she made me feel special and not judge me. You are so lucky to have a special lady like Kingsley to work for you. Thank you again Kingsley for all you help. God bless you .”
Languages Spoken:English
Giulia Papa
J.D., LL.B., Acc. FM
(Mediator)
Giulia Papa is a family lawyer and Accredited Family Mediator who is committed to helping families resolve disputes respectfully and efficiently outside of the courtroom. She believes mediation provides individuals with the opportunity to make informed, practical decisions while reducing the emotional and financial impact of separation and divorce. Her approach is collaborative, child-focused, and tailored to the unique needs of each family.
Languages Spoken:English, French
Avagene Skervin
B.A, LLB, Acc. FM, NP
(Mediator)
Avagene is a family law lawyer, certified family mediator and notary public.
She was called to the Ontario Bar in 2005 and has practised exclusively in family law for the last 16 years.
Avagene holds a Bachelor of Laws degree (Honours) and a Bachelor of Arts degree in French (Honours) as well as a French Business Certificate issued by the Chambre of Commerce and Industry of Paris.
Avagene is the founder of Skervin Law, a family law firm in Mississauga, Ontario. She promotes the resolution of family law issues including decision-making responsibility, parenting time, support and property, through a variety of alternate dispute resolution processes. She is also a member of the Ontario Family Law Limited Scope Services Project and a Dispute Resolution Officer with the Superior Court of Justice, Kitchener.
Avagene serves as a Director on the Board of Directors for Family Dispute Resolution Institute of Ontario (FDRIO).
“To the mediator, thank you for your calm leadership and your ability to create a space where I felt safe, respected, and heard. Your patience and professionalism made all the difference, and I appreciate the balance and structure you brought to this process.”
Languages Spoken:English and Russian
Victoria Tundo
J.D., LLB, Acc. FM
(Mediator)
Victoria is an experienced family law lawyer and an accredited mediator. Victoria mediates all family law issues including parenting, property division, support and all related issues. Victoria brings both her compassion and comprehensive knowledge of Family Law to each mediation, and strives to facilitate a solution-focused, respectful discourse.
“Working with Victoria Tundo was amazing. She is an excellent mediator, very professional, very organized, and impartial, and provided us with all the information we needed. Victoria also provided us with very helpful links so we could do our own research and the mediations were very pleasant. I would highly recommend working with her, she went above and beyond her duties as a mediator. Thank you so much, Victoria!”
“Victoria is efficient in her approach”
Languages Spoken:English and Chinese (Mandarin)
Annie Zhuang
B.A, LLB, Acc. FM
(Mediator)
Annie is a family lawyer and Accredited Mediator. She has a social science degree from the University of Toronto and a law degree from the University of Ottawa. Annie operates her own practice, exclusively in family law, and provides litigation support for other family lawyers. Annie’s mediation style is compassionate and no nonsense. Although adept in litigation, she believes in alternative dispute resolution, the need for accessible mediation, and instilling a sense of autonomy in people going through tough times.
Family Law Information Centres (FLIC)
You can learn much more about available services, mediation, court process, separation, divorce and the law by visiting us at one of our Family Law Information Centres (FLIC).
416-250-6161
