Hilary is a family lawyer, mediator, arbitrator and dispute resolution teacher. Hilary is also the president of Riverdale Mediation Ltd. in Toronto. [email protected].
About Us
- mediate393 provides government-funded family mediation and information services in Toronto’s Superior Court of Justice (361 University Ave, ground floor) and two Ontario Courts of Justice (311 Jarvis St and 47 Sheppard Ave.).
- Our Program Coordinator and Administrator can be contacted at [email protected].
- Our Information and Referral Coordinators (IRCs) are qualified professionals with backgrounds either in social work or as mental health professionals.




Cathi Wentworth
B.A., Acc. FM, CP Med. Director of On-site Mediation
Cathi is an Accredited Family Mediator and Child Protection Mediator. With Mediate 393 at the 311 Toronto courts, she provides Information and Referral Services, regularly presents MIPs and is a roster mediator. Cathi is an onsite and offsite mediator with both the Durham Mediation Centre in Oshawa and the Family Mediation Centre in London. In her private practice, Cathi offers comprehensive mediation services. .

Rhodes Thompson-Chase
Program Supervisor and IRC
Rhodes has worked with TFMS in many capacities over his many years of service. Currently in law school, Rhodes remains a valued member of our team. His experience supporting LGBTQIA youth, experience as an IRC and now his law studies have equipped him to train our roster on working from an anti-oppressive framework. He is passionate about access to justice about supporting clients with his expertise in community resources to support families. [email protected].

Vanessa Pacheco
Program Coordinator
Vanessa is our Program Coordinator at mediate393, where she manages the planning, implementation and coordination of key program activities. In this role, Vanessa ensures smooth daily operations, effective resource management, and consistent support for participants.
With strong bookkeeping skills, a background in project management, and a talent for team organization, Vanessa is dedicated to optimizing mediate393's processes and contributing to the ongoing success of the organization. .
Meet our Mediators and Information & Referral Coordinators:
Languages Spoken:English, Hindi
Preeti Asthana
Acc. FM
(IRC)
Preeti is an experienced social worker and an accredited family mediator. She has worked in social development programs for women and children. As an outreach coordinator, Preeti was involved in creating awareness of the family mediation program in the ethno-specific communities through information sessions, developed outreach strategies to promote awareness of family law sessions and parent education services Preeti has partnered and collaborated with a range of social services agencies to execute community initiatives, conferences and workshops. She has also delivered targeted information and parent education sessions on a regular basis in English and Hindi. In the past, Preeti has worked in the capacity of a monitoring and evaluation specialist with a funding agency and developed programs on issues such as child labour, orphanage, destitute girls and women empowerment.
Languages Spoken:English
Roland Campbell
(IRC)
Roland has recently completed Humber College’s Alternative Dispute Resolution post-graduate certificate program. He has over 10 years experience mentoring children, adults and families in nature, teaching a variety of skills including friction fire, wildlife tracking, shelter-building and bird language. He started to develop an interest in mediation and hone his conflict resolution skills while working on outdoor education programs, supporting participants as they navigated conflict. It is his experience working with children and families, in addition to being a child of divorce, that has led Roland to pursue a career in family mediation. He hopes to support families, and their children, as they navigate the challenging transition of separation in an effort to mitigate its impact and help focus the conversation on the best interests of the children involved. He is currently in the process of becoming an accredited family mediator.
“Roland has been very helpful with all my paper filings with the family court. He went over and beyond with his services to help us deal with such complicated court papers and the next steps we need to take. I highly recommend their service if you ever need help with court proceedings. “
Languages Spoken:English and Spanish
Alisha Cater
B.A, Acc.FM
(Mediator)
Alisha Cater holds an Honours B.A. in Law and Society from York University. She has further specialized in conflict resolution through a post-graduate certificate in Alternative Dispute Resolution from Humber College, a Certificate in Family Mediation from York University, and, most recently, a Certificate in Family Law Skills and Practice from Osgoode Hall Law School. Alisha also completed her Mediator-in-Training (MIT) program at Riverdale Mediation.
From 2021 to 2023, Alisha was part of the Mediate393 team and has now returned, bringing with her a renewed commitment to her passion for family mediation.
She has over a decade of experience working with vulnerable youth in Toronto’s at-risk communities, where she focused on empowering young people through conflict resolution skills, critical thinking, self-awareness, and reflection.
Most recently, Alisha worked with KPMG’s Family Office, supporting family businesses in conflict resolution, succession planning, philanthropic initiatives, and workshop development. She also contributed to KPMG Law’s family law practice.
Alisha is an Accredited Family Mediator (AccFM) and an active member of the Ontario Association for Family Mediation.
“During my recent visit to the courts on University Ave, I had the pleasure of encountering a remarkable individual named Alisha Cater-Benavides. I was truly fortunate to cross paths with someone who displayed an exceptional level of compassion, empathy, and undivided attention. Alisha’s ability to effortlessly handle multiple tasks and cater to everyone’s needs was truly awe-inspiring. She went above and beyond to assist each individual, leaving no stone unturned in her efforts. Alisha’s dedication to helping others was truly remarkable, especially in challenging situations such as divorce or separation. This encounter left me with an incredible experience, and I sincerely hope that everyone in need of assistance during difficult times has the good fortune of being supported by someone like Alisha. I extend my heartfelt gratitude to her for her outstanding service. Thank you, Alisha.”
Languages Spoken:English
Carina Chan
J.D., M.S.W., Acc. FM.
(Mediator)
Carina Chan is a Partner, Family Law Lawyer and Accredited Family Mediator at Burrison Hudani Doris LLP. She has extensive experience litigating and negotiating matters relating to property, support, parenting, child protection law, and domestic contracts. Carina also represents children in court proceedings through the Office of the Children’s Lawyer. As a mediator, Carina relies on her experiences in the fields of both law and social work to help her clients work towards a mediated resolution that is tailored to the unique needs of their family. She completed her mediation training with Riverdale Mediation and Mediate393. Carina is also currently the Vice-Chair of the Ontario Bar Association’s Child and Youth Law section, a Board Member at West Toronto Community Legal Services, and a Volunteer Lawyer with the Family Justice Centre and Luke’s Place Virtual Legal Clinic.
Languages Spoken:English, French, Spanish
Natalia Crowe
B.A.(Hons.), J.D., M.E.S., Acc.FM
(Mediator)
Natalia Crowe is a family lawyer and child protection lawyer, who was called to the Ontario Bar in 2015. She has extensive experience litigating and negotiating on behalf of clients at Case Conferences, Settlements Conferences, Trial Management Conferences and Motions. Natalia currently sits on the 311 Jarvis Courthouse Indigenous Child Working Committee and has represented clients at mediation circles at Aboriginal Legal Services.
In law school, Natalia interned at the Native Women’s Resource Centre of Toronto as well as interned at the Indian Law Resource Center in Washington, DC, during her semester in the Osgoode Indigenous Intensive Program in Lands, Resources and Governments.
Natalia is Aztec-Pipil/Mayan Indigenous from Kuskatan/El Salvador on her mother’s side and Scot/Irish Canadian on her father’s side. As someone who identities as both Indigenous and settler, she is grateful to be living and working on the traditional and ancestral territories of the Mississaugas, Haudenosaunee and Huron-Wendat. Natalia is fluent in English and has intermediate fluency in Spanish and in French.
Languages Spoken:English, Spanish
Raheena Lalani Dahya
LL.B., LL.M., Acc.FM
(Mediator)
Raheena is a family law and community mediator in Toronto, Canada; a Professor of Alternative Dispute Resolution at Humber College; and a faculty member of family law mediation programs at various institutions in Canada.
She is a lawyer in Ontario, and an unregistered Barrister in England and Wales. Raheena is accredited as a mediator by multiple institutions internationally. Currently, she is serving her fifth term as an Executive Board Director of the Ontario Bar Association’s Alternative Dispute Resolution Section; and her first term as a global mediation trainer for the Aga Khan International Conciliation and Arbitration Board.
Raheena served four terms as a Board Director for the Family Dispute Resolution Institute of Ontario, a family mediation accrediting body, where she founded the Family Violence Section and served as the inaugural Chair of the Diversity and Inclusion Committee. Raheena is an avid yoga practitioner and a certified yoga teacher.
“I am very pleased with the outcome of the mediation. It broke down walls that were there for years and is the right step towards our future. Pamela and Raheena made this possible and mediate393.”

Tiffany Dulat
(IRC)
Tiffany is a recent graduate of the Alternative Dispute Resolution Program offered at Humber College. She joins TFMS with over a decade of experience in the service industry. With a dedicated focus on aiding individuals in discovering their requirements and guiding them along their paths, Tiffany is driven by a commitment of assisting others. Her firsthand encounters with the family law court system have strengthened her desire to aid families in navigating through these complex systems.
Languages Spoken:English, French
Lindsay Kertland
BA, LLB, LLM, AccFM
(Mediator)
Lindsay is an Accredited Family Mediator with degrees from the University of London, King’s College (LL.M), University of Leeds (LL.B) and University of Western Ontario (BA). She lived in Montreal, Vancouver, the UK, and Asia before making Toronto her home. Prior to her mediation career, Lindsay’s diverse professional background included the investment business, intellectual property law and the not-for-profit sector. Lindsay has also undertaken many volunteer roles within her children’s schools and community associations. Together, this has culminated in a broad, open and unique perspective in her role as a mediator. She encourages self-determination, honours being heard, and facilitates participation and dialogue through non-judgment.
“Lindsay was great at helping to calm my anxiety and gave me ample time to think as well as breaks as needed. She is very kind, compassionate and well-mannered.”
Languages Spoken:English, Dari, Farsi
Zahra Khedri
B.A., B.C.L./LL.B. Acc. FM.
(Mediator)
Zahra is an Accredited Mediator (certified by the OAFM Ontario in 2015), a graduate of Kabul University, with a B.A. Degree in Law, and a graduate of McGill University, with a Degree in Civil and Common Law. In May 2006, Zahra was called to the Ontario Bar, where she practiced family law and immigration and refugee law as an associate with Kerr and Associates, and since 2011, as a sole practitioner. Zahra served as member and mediator with the Aga Khan Conciliation & Arbitration Board for Ontario from 2009 to 2015. Currently, Zahra is a member of the Aga Khan National Conciliation and Arbitration Board (2015-2018).
“The mediator was excellent at what she does. She’s very friendly, showed great concern and was approachable.”
Languages Spoken:English, Hindi, Tamil
Leena Leva Kumar
B.A., LL.B, Acc. FM
(Mediator)
Leena is an Accredited Family Mediator with the Ontario Association for Family Mediation and trained with Riverdale Mediation and Mediate393. She received a Certificate in Family Mediation from York University. Leena also practices Family Law and was called to the Ontario Bar in 2013.
Mediation saves time and resources by finding solutions and building trust. Leena’s method of mediation is compassionate and resolution-focused.
In addition to English, Leena speaks Hindi and Tamil.
Languages Spoken:English, French
Adrienne Lee
J.D., LL.B., Acc. FM.
(Mediator)
Adrienne Lee is a partner with Marchetti Lee LLP, a family law firm with offices in Burlington and Toronto. She is a lawyer with more than 20 years of experience, assisting clients through negotiation, mediation and court. She believes that while court is sometimes necessary to resolve family disputes, mediation offers most families ways to find creative solutions that will better fit their own individual circumstances.
Languages Spoken:English
Michelle Lewis
BSW, MSW, Acc.FM, RSW
Michelle holds a Bachelor of Social Work (BSW) from Toronto Metropolitan University, a Master of Social Work (MSW) from the University of Toronto. Michelle is an Accredited Family Mediator (Acc.FM) with the Ontario Association for Family Mediation. She is a registered Social Worker with the Ontario College of Social Workers (RSW). Michelle is also a collaboratively trained family professional (CFP) specializing in supporting families through separation and divorce using a collaborative process within interdisciplinary teams.
With over thirty years of experience working with children and families in both clinical and supervisory roles, Michelle brings a wealth of knowledge and professional perspective to the mediation process. Michelle’s practical, focused and solution-oriented style ensures that mediation stays on track and progresses effectively.
Languages Spoken:English
Lori Lucas
(IRC)
Lori brings over 15 years of experience supporting individuals, families, and 2SLGBTQ+ communities navigating systemic barriers, including those impacted by intimate partner violence. As a family court advocate and Associate Family Mediator, she combines knowledge of legal systems with lived experience to guide families through complex transitions.
She has extensive knowledge of Ontario’s Family Responsibility Office (FRO), helping clients understand and navigate support-related processes, and maintains strong connections to community-based supports. A graduate of York University’s Family Mediation Program, Lori is currently pursuing full accreditation through the Ontario Association for Family Mediation. Her approach is direct and compassionate, grounded in a commitment to equity and inclusive support that leaves clients feeling informed and respected.

Kingsley McCart
(IRC)
Kingsley is a Professional Certified Coach with the International Coaching Federation. She has 15+ years of coaching experience related to divorce and other life transitions. With a passion for facilitating growth and resolving conflicts, Kingsley is currently training with Riverdale and Mediate393 to become an accredited family mediator. Committed to lifelong learning, Kingsley is constantly reading and refreshing her knowledge to master additional techniques in active listening, empathy and dispute resolution in diverse settings.
She aspires to assist families and children during the challenging process of separation by employing the most suitable and effective approach tailored to the unique needs of each family.
“My experience is that (IRC) Kingsley went above and beyond to help me with my paper work. Kingsley is absolutely the most warming and caring person. Kingsley deserves a plaque for her out going personally and for going above and beyond to help me with my issues. The world needs more people like her. Under my circumstance she made me feel special and not judge me. You are so lucky to have a special lady like Kingsley to work for you. Thank you again Kingsley for all you help. God bless you .”
Languages Spoken:English, French
Avagene Skervin
B.A, LLB, Acc. FM, NP
(Mediator)
Avagene is a family law lawyer, certified family mediator and notary public.
She was called to the Ontario Bar in 2005 and has practised exclusively in family law for the last 16 years.
Avagene holds a Bachelor of Laws degree (Honours) and a Bachelor of Arts degree in French (Honours) as well as a French Business Certificate issued by the Chambre of Commerce and Industry of Paris.
Avagene is the founder of Skervin Law, a family law firm in Mississauga, Ontario. She promotes the resolution of family law issues including decision-making responsibility, parenting time, support and property, through a variety of alternate dispute resolution processes. She is also a member of the Ontario Family Law Limited Scope Services Project and a Dispute Resolution Officer with the Superior Court of Justice, Kitchener.
Avagene serves as a Director on the Board of Directors for Family Dispute Resolution Institute of Ontario (FDRIO).
“To the mediator, thank you for your calm leadership and your ability to create a space where I felt safe, respected, and heard. Your patience and professionalism made all the difference, and I appreciate the balance and structure you brought to this process.”
Languages Spoken:English and Russian
Victoria Tundo
J.D., LLB, Acc. FM
(Mediator)
Victoria is an experienced family law lawyer and an accredited mediator. Victoria mediates all family law issues including parenting, property division, support and all related issues. Victoria brings both her compassion and comprehensive knowledge of Family Law to each mediation, and strives to facilitate a solution-focused, respectful discourse.
“Working with Victoria Tundo was amazing. She is an excellent mediator, very professional, very organized, and impartial, and provided us with all the information we needed. Victoria also provided us with very helpful links so we could do our own research and the mediations were very pleasant. I would highly recommend working with her, she went above and beyond her duties as a mediator. Thank you so much, Victoria!”
“Victoria is efficient in her approach”
Languages Spoken:English and Chinese (Mandarin)
Annie Zhuang
B.A, LLB, Acc. FM
(Mediator)
Annie is a family lawyer and Accredited Mediator. She has a social science degree from the University of Toronto and a law degree from the University of Ottawa. Annie operates her own practice, exclusively in family law, and provides litigation support for other family lawyers. Annie’s mediation style is compassionate and no nonsense. Although adept in litigation, she believes in alternative dispute resolution, the need for accessible mediation, and instilling a sense of autonomy in people going through tough times.
Family Law Information Centres (FLIC)
You can learn much more about available services, mediation, court process, separation, divorce and the law by visiting us at one of our Family Law Information Centres (FLIC).

