Subsidized mediation

Whether or not you have a court case, subsidized family mediation is available to everyone in the GTA. The one hour long intake meetings for each person are free. The fees for the mediation will depend on your income, if your case is considered appropriate for mediation.

Our mediators include family lawyers, social workers, mental health professionals and financial professionals.

We mediate:

  • child support
  • spousal support
  • custody and access
  • moving school or home
  • changing or ending support
  • support arrears
  • income determination
  • financial statement and disclosure issues
  • property division
  • grandparent access
  • family disputes impacted by culture, gender, same-sex, transgender and multiple parent issues.
  • including interviewing the child to hear the ‘voice of the child’.
  • elder family disputes

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Very valuable service on many levels. Highly recommended.

Great experience, talked about real issues for the first time in years. Thank you.

Our assigned mediator was particularly effective in helping reach a solution.

[Our mediator] was empathetic, insightful, helpful, creative, facilitated a fair and balanced solution that was in the best interest of the children.

Getting Started

Complete our Off-Site Intake Form and have the other person do the same. Each of you must submit your form to our Program Coordinator at [email protected]. The process can only begin when we have received both intake forms. We recommend that you also have a look at our Agreement to Mediate. This is the agreement both parties must sign before the mediation begins. You can phone with any questions you may have at 416-593-5393.

View Off-site Intake Form

View Agreement to Mediate

Confidential intake meeting

Once we have received both intake forms, the mediator who is assigned to your case will contact you to set up your confidential intake meetings. These meetings are free of charge. (Note: you cannot choose your mediator). Some cases are not appropriate for mediation. The mediator will assess at your intake meeting if your case is suitable for mediation. Off-site mediation takes place at the mediate393 offices on the 20th floor of 393 University Avenue in Toronto, unless otherwise advised. Fees for off-site mediation are charged based on each person’s income. You will need to bring proof of your income, such as your most recent income tax return or a pay stub, to the first meeting with the mediator. Click here for the fee schedule. We encourage all clients to obtain legal advice before, during and after all mediations. We encourage you to bring your lawyer to the mediation if you have one. If you do not have a lawyer, speak to the IRC and he or she will direct you to available resources for legal advice

What lawyers say

We had an extremely positive experience in mediation today… We were addressing child and spousal support and equalization. The support issues were difficult… we were not optimistic going in. In his quiet manner, with the right degree of humour, our mediator got us through to a resolution on all the issues. Everyone left with smiles!

J. Peeters Toronto Family Lawyer

I want to thank [our mediator] and [the intern] for conducting the mediation session so wonderfully. Things have gotten better between the two of us since we filed for divorce. We are feeling a relief that comes after being on battle ground so long. Now we can relax and move forward.

Family Law Information Centres (FLIC)

You can learn much more about available services, mediation, court process, separation,
divorce and the law by visiting us at one of our Family Law Information Centres (FLIC)


393 University Avenue, Suite 900 Toronto, Ontario M5G 1E6

Get Directions

311 Jarvis Street Toronto, Ontario, M5B 2C4

(Between Gerrard and Dundas)

Get Directions

47 Sheppard Avenue East Toronto, Ontario M2N 5X5

Main Floor (Just east of Yonge, south side of Sheppard)

Get Directions

We are offering information and mediation services to
our family law clients during this time. Please note:

Information & Referral Coordinators (IRCs) are available by telephone to serve you every day from 9-5. You can reach an IRC by sending an email to one of these addresses:

If you already have a court case:

47 Sheppard Ave   |   [email protected]

311 Jarvis St   |    [email protected]

393 University   |    [email protected]

If you do not have a court case, write to [email protected] or call 416-593-5393.


We will continue to offer free online mediation for anyone who is attending court during this time, in appropriate cases.

If you have a motion, conference or trial, you can ask the judge to refer your matter to mediation, or you can ask us directly for free onsite mediation at any time before or on your court date. If you cannot attend onsite mediation on the scheduled court date we can schedule it for another day, as long as both parties consent and we feel that it is an appropriate case for onsite (2-3 hours) mediation.

Please submit your intake form (found here on the website) and we will be in touch with you.


We also continue to offer subsidized online mediation services for anyone whether they have a court case or not, in appropriate cases. Please submit your intake form (found here on the website) and we will be in touch with you.

Those with matters in the Ontario Court of Justice (47 Sheppard Ave. and 311 Jarvis St. courts) may attend the Legal Aid Ontario online MIP here. Please follow directions provided, or contact the IRC for help.

Those with matters in the Superior Court of Justice (393 University Ave.) will have their MIPs rescheduled.

NEW: Live video Mandatory Information Programs (MIP) twice  biweekly during the day, on Tuesdays and Thursdays at 12:00 pm using webinar technology. The judges in both the Ontario Court of Justice and the Superior Court of Justice will accept certificates from attendance at these MIP sessions. Please contact the IRC for more information at:

[email protected]

[email protected]

[email protected]

 Clients can register by emailing the IRC,  calling 416-593-5393 or on our website.

The MIP online in French can be found here.

French-language and ASL in-person MIP services can be arranged directly with the IRC.

Anyone with questions about the MIP may contact the IRC for assistance. We welcome your suggestions and feedback as we navigate these difficult times together.

Thank you.

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