Why Mediate?

Many people go to court because they don’t know where else to turn. But court can take years, is stressful and requires time away from work and family. You have no control over what a judge might decide. Mediation allows you a chance to work out an agreement with your former partner, one that both of you can live with. Mediation is a confidential and affordable way for you and the other party to negotiate an agreement and settle your family law issues. If you have a court case, mediation is free in court on the day of your motion, case conference, pre-trial or trial. And whether you have a court case or not, mediation is subsidized for up to 8 hours of mediation at fees low as $5 an hour. Mediation is not the right process for everyone; some people need the authority and accountability of the court process. Our mediators are trained to help assess whether mediation can be helpful to you and safe for your family.

This was a better solution than a lengthy court process. The mediator was patient, kind and understanding.

We can mediate

  • child support
  • spousal support
  • custody and access
  • moving school or home
  • changing or ending support
  • support arrears
  • income determination
  • financial statement and disclosure issues
  • property division
  • grandparent access
  • family disputes impacted by culture, gender, same-sex, transgender and multiple parent issues.
  • including interviewing the child to hear the ‘voice of the child’.
  • elder family disputes

Our Mediators

Our mediators and Information and Referral Coordinators (IRCs) are trained and insured professionals. All of our mediators are certified by a professional body, and most are specialists in either child or financial issues, or both. Our IRCs are supportive triage specialists who specialize in knowing community resources and dispute resolution options. Meet our Mediators!

Our free and subsidized mediation is:


No one can order you to negotiate with another person


Subject to some exceptions, view our Agreement to Mediate


Mediation is free if in court and subsidized for everyone whether they are in court or not, view our fee schedule


Same day mediation for all court matters


We meet with each of you first to assess whether mediation can be safe and effective


We work closely with other court services and agencies to support the entire family


We take the views and preferences of your children into account

Easy to access

We are centrally located and you can start the process online

Start here

It is important for parties to remember that family mediators do not provide legal or other advice. Both parties in mediation should have all necessary advice, legal and otherwise, before making decisions. The mediator, or the Information Referral Coordinator, can direct you to the available legal and community resources. You may qualify for free advice from the duty counsel or the advice counsel in the Family Court. See also Options for Independent Legal Advice.

Family Law Information Centres (FLIC)

You can learn much more about available services, mediation, court process, separation,
divorce and the law by visiting us at one of our Family Law Information Centres (FLIC)


393 University Avenue, Suite 900 Toronto, Ontario M5G 1E6

Get Directions

311 Jarvis Street Toronto, Ontario, M5B 2C4

(Between Gerrard and Dundas)

Get Directions

47 Sheppard Avenue East Toronto, Ontario M2N 5X5

Main Floor (Just east of Yonge, south side of Sheppard)

Get Directions

We are offering information and mediation services to
our family law clients during this time. Please note:

Information & Referral Coordinators (IRCs) are available by telephone to serve you every day from 9-5. You can reach an IRC by sending an email to one of these addresses:

If you already have a court case:

47 Sheppard Ave   |   [email protected]

311 Jarvis St   |    [email protected]

393 University   |    [email protected]

If you do not have a court case, write to [email protected] or call 416-593-5393.


We will continue to offer free online mediation for anyone who is attending court during this time, in appropriate cases.

If you have a motion, conference or trial, you can ask the judge to refer your matter to mediation, or you can ask us directly for free onsite mediation at any time before or on your court date. If you cannot attend onsite mediation on the scheduled court date we can schedule it for another day, as long as both parties consent and we feel that it is an appropriate case for onsite (2-3 hours) mediation.

Please submit your intake form (found here on the website) and we will be in touch with you.


We also continue to offer subsidized online mediation services for anyone whether they have a court case or not, in appropriate cases. Please submit your intake form (found here on the website) and we will be in touch with you.

Those with matters in the Ontario Court of Justice (47 Sheppard Ave. and 311 Jarvis St. courts) may attend the Legal Aid Ontario online MIP here. Please follow directions provided, or contact the IRC for help.

Those with matters in the Superior Court of Justice (393 University Ave.) will have their MIPs rescheduled.

NEW: Live video Mandatory Information Programs (MIP) twice  biweekly during the day, on Tuesdays and Thursdays at 12:00 pm using webinar technology. The judges in both the Ontario Court of Justice and the Superior Court of Justice will accept certificates from attendance at these MIP sessions. Please contact the IRC for more information at:

[email protected]

[email protected]

[email protected]

 Clients can register by emailing the IRC,  calling 416-593-5393 or on our website.

The MIP online in French can be found here.

French-language and ASL in-person MIP services can be arranged directly with the IRC.

Anyone with questions about the MIP may contact the IRC for assistance. We welcome your suggestions and feedback as we navigate these difficult times together.

Thank you.

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