What We Did Last Quarter with the Courts Administration
We work hard to get the word out about our government funded family information and mediation services. Here is a summary of some of what we did last quarter.
We designed and printed new business cards, brochures and banners. We have given these materials with court staff to be shared with the public. We have also placed updated banners in public areas of the court to direct attention to the ways in which we can assist the courts.
Our team did a lot of work getting the FLICs up to our standards after sitting idle for over two years. We updated equipment, internet, and supplies. We visited each court location and also met informally with court staff at these times.
Most importantly, our IRCs continued in person services the FLIC every weekday last quarter. We also had back up IRC services by phone and online. We continue to keep the court administrators informed of our on-site status and liaise with them regularly to ensure the public is well served.
Our recent Google reviews reflect the public’s satisfaction with our services in the FLICs.
“I am very grateful to Mediate393, all the staff here is extremely kind and professional. Big thank you to court staff for taking the time to explain everything to me. The IRC, is an extraordinary person, she took the time out of her break to patiently explain over and over to me what needs to be done, step by step, as I am a person with a disability, I suffer with an anxiety and panic attacks, filing papers sometimes is very challenging and stressful for me, but she made me feel comfortable. Thank you again, I highly recommend Mediate393, they are all positive and pleasant people, who will go an extra mile to help you!”